Phare status page

The Scaleway team fixed the issue and released an incident report https://status.scaleway.com/incidents/cm1lmzpwdcr6

Scaleway is currently delaying all transaction emails for up to 10 minutes. Support has been contacted to restore normal delivery times.

The monitoring agent has been routed back to the United Kingdom and is now working correctly.

The United Kingdom monitoring region as been temporarily rerouted to Spain to provide functional uptime monitoring to all users. The issue is actively monitored and Bunny.net is working on a permanent fix.

The issue is partially fixed, only domains proxied by Bunny.net are now affected in the United Kingdom region.

A network issue is preventing requests emitted from the United Kingdom region to reach certain hosts. Phare's hosting provider has been alerted and is actively working on a resolution to fix this problem.

The monitoring agent running in the United Kingdom is currently down.

Rollback to a previous version of the monitoring agent is complete, erroneous incidents have been deleted. More extensive testing will be done to establish the reason behind the issue before future updates.

The issue as been pinpointed to the latest update of the monitoring agent, a rollback as been scheduled..

A subset of monitor are sending erroneous downtime notifications

The issue as been resolved and new tests put in place to avoid regression. Incident data as been restored using a snapshot of the database created at 20:00 UTC, leaving a four-minute gap for permanent data loss, but none were identified during that duration.

The latest deployment introduced a cascading bug on incident deletion around 20:04 UTC, only programmatic incidents are affected and not shown on the user dashboard and status pages.